Privacy Policy

1. Information We Collect

We collect account information such as names, email addresses, login identifiers, clinic information, staff roles, subscription settings, and contact details. When users connect social media accounts, we may store Facebook Page IDs, Instagram Business account IDs, access credentials issued by Meta, publishing preferences, scheduled content settings, and logs of publishing activity.

2. How We Use Information

We use information to operate the Bluetix platform, authenticate users, manage clinic workspaces, connect Facebook Pages and Instagram Business accounts, generate and schedule social media posts, provide customer support, secure the service, maintain audit logs, and improve platform reliability.

3. Social Media Integrations

If you connect a Facebook Page or Instagram Business account, Bluetix uses the permissions granted by you to access selected page or business account identifiers and to publish content according to your saved preferences. We do not sell connected social media data.

4. AI-Generated Content

Bluetix may generate social media tips, captions, summaries, or operational suggestions using AI services. Users are responsible for reviewing generated content before publishing and for ensuring that published content is accurate, compliant, and appropriate for their business.

5. Data Storage and Security

We use administrative, technical, and organizational safeguards designed to protect stored information. No internet-based service can guarantee absolute security, but we take reasonable measures to restrict access and protect account credentials and integration tokens.

6. Data Sharing

We may share data with service providers needed to operate the platform, including hosting, database, analytics, communication, AI, and social media integration providers. We may also disclose information when required by law or to protect rights, safety, and platform integrity.

7. Data Retention

We retain account, clinic, integration, and publishing data for as long as needed to provide the service, comply with legal obligations, resolve disputes, secure the platform, and enforce agreements. Users may request deletion as described below.

8. Deletion Requests

Users may request deletion of stored account data, connected social media IDs, publishing preferences, and related records by emailing management@bluetix-tech.com. We may need to verify the requester before processing deletion.

9. Contact