How to Request Deletion
To request deletion of all stored data associated with your Bluetix account or clinic workspace, email us at:
management@bluetix-tech.comWhat to Include
- Your full name and contact email.
- The clinic or organization name associated with the Bluetix account.
- The Facebook Page or Instagram Business account connected to Bluetix, if applicable.
- A clear statement that you request deletion of your stored Bluetix data.
What We Delete
Upon verification, Bluetix will delete or anonymize stored account information, connected Facebook Page IDs, Instagram Business account IDs, social media access credentials, publishing preferences, scheduled post settings, and related publishing records where deletion is technically and legally possible.
Processing Time
We will review deletion requests and respond within a reasonable time. We may ask for additional information to verify that the requester is authorized to delete the relevant account or clinic workspace.
Limits
Some information may be retained where required for legal, security, fraud prevention, audit, billing, dispute resolution, or compliance purposes. Data already published to third-party services such as Facebook or Instagram may need to be removed directly through those services.